Customer Reviews

Excellent friendly service. Always my go-to for heating and air conditioning.

These guys helped me out when my AC went out on a 97 degree day and they will be the company I use if there are ever other issues. GREAT customer service.

I found Cool Times through Duke when I was looking to get a hybrid hot water heater installed. Communication was great, and installation was quick. The original unit had a defect from the manufacturer. Cool Times came out immediately, diagnosed the issue, called the manufacturer the next morning, and installed the new unit the day after it was received. I couldn't be happier and recommend Cool Times for your project!

I found Cool Times through Duke when I was looking to get a hybrid hot water heater installed. Communication was great, and installation was quick. The original unit had a defect from the manufacturer. Cool Times came out immediately, diagnosed the issue, called the manufacturer the next morning, and installed the new unit the day after it was received. I couldn't be happier and recommend Cool Times for your project!

Amazing service! Extremely professional! Reasonably priced and WORTH the money! I had my home insulated; they did amazing work!

Amazing service! Extremely professional! Reasonably priced and WORTH the money! I had my h

lvin was able to fit us in very quickly since we had no air & replaced the Air conditioner & furnace. He was very professional and did a great job ! I would highly recommend this company !

Calvin was able to fit us in very quickly since we had no air & replaced the Air conditioner & furnace. He was very professional and did a great job ! I would highly recommend this company !

I had Cool Times Heating and Cooling install a new furnace and HVAC, Aeroseal ducts, and install a humidifier in the Fall of 2018. Calvin and his employees worked long hours to make sure everything was done correctly, and I have been pleased with the level of comfort in my home over the winter. They should be back to tune the AC soon before I run it for the season, and I will post an update on how things go over the summer (that's why only 4 stars for now).

Calvin and his workers were very friendly and we felt comfortable having them around us. I contacted two other companies and had them both visit before I decided to choose Cool Times. It was easy to talk to Calvin and build a rapport with him, and I never felt like "another customer" to him.

Calvin also came highly recommended from one of my contacts in industry, and a maintenance worker who remembers Calvin from a training class that Calvin taught. Calvin is knowledgeable - you will very quickly see this if you ask him a question - and really knows what he is doing. The work took longer than I expected - but I guess that's the nature of this type of work. My family and I had to coordinate availability for three consecutive days to allow Cool Times to do the work. That's a lot of time to make yourself available. I wish the work could have been done in a more modular fashion that was more evenly dispersed. Second, from what I can tell, the company is a smaller company and manages to stay the right amount of busy for their size. However, sometimes this is frustrating as it can be difficult to get ahold of Calvin for a quick response. Everything worked out, so my lesson was that you just have to be a bit patient - again probably somewhat related to the nature of this type of work of dealing with emergencies of people not having heat and new install jobs like mine. Overall, I can honestly say that I would not hesitate to hire Cool Times for work in the future. Update September 2020: Still really pleased with the work. After a couple of seasons of using the new setup I am really pleased. I am upgrading to 5 stars. I highly recommend Calvin and his team.

I had Cool Times Heating and Cooling install a new furnace and HVAC, Aeroseal ducts, and install a humidifier in the Fall of 2018. Calvin and his employees worked long hours to make sure everything was done correctly, and I have been pleased with the level of comfort in my home over the winter. They should be back to tune the AC soon before I run it for the season, and I will post an update on how things go over the summer (that's why only 4 stars for now). Calvin and his workers were very friendly and we felt comfortable having them around us. I contacted two other companies and had them both visit before I decided to choose Cool Times. It was easy to talk to Calvin and build a rapport with him, and I never felt like "another customer" to him.

Calvin also came highly recommended from one of my contacts in industry, and a maintenance worker who remembers Calvin from a training class that Calvin taught. Calvin is knowledgeable - you will very quickly see this if you ask him a question - and really knows what he is doing. The work took longer than I expected - but I guess that's the nature of this type of work. My family and I had to coordinate availability for three consecutive days to allow Cool Times to do the work. That's a lot of time to make yourself available. I wish the work could have been done in a more modular fashion that was more evenly dispersed. Second, from what I can tell, the company is a smaller company and manages to stay the right amount of busy for their size. However, sometimes this is frustrating as it can be difficult to get ahold of Calvin for a quick response. Everything worked out, so my lesson was that you just have to be a bit patient - again probably somewhat related to the nature of this type of work of dealing with emergencies of people not having heat and new install jobs like mine. Overall, I can honestly say that I would not hesitate to hire Cool Times for work in the future. Update September 2020: Still really pleased with the work. After a couple of seasons of using the new setup I am really pleased. I am upgrading to 5 stars. I highly recommend Calvin and his team.

Calvin was very professional and friendly. He was open and honest about what needed to be done. The pricing was fair and installation was quick. I will be using them for all future heating and cooling services I need. They're easy to work with and have fair prices.

Calvin was very professional and friendly. He was open and honest about what needed to be done. The pricing was fair and installation was quick. I will be using them for all future heating and cooling services I need. They're easy to work with and have fair prices.

I used them for many years now and they always treat me right, are professional and show up on time. They are great and I often recommend them to friends.

Wouldn’t go anywhere else. I am in the commercial HVAC business and I have been impressed with their customer service, responsiveness, knowledge and reasonable pricing.

I heard about them from someone who had a new system installed that wasn’t working and after calling a bunch of places, Cool Times was finally able to fix the issue with their furnace blower motor install which had burned up multiple motors.

We have an older system ourselves that they have maintained for years now with positive results and never pressured us to update.